Magicshine USA Reviews

Magicshine.us is recognized for its extensive range of outdoor lights and mountain bike lights, with the MONTEER series, MJ series, and RN&ray series being particularly highlighted. Among the popular products, the MONTEER 12000 Mountain Bike Light stands out for its advanced features, suitable for mountain biking and extreme skiing. The SEEMEE Rear Bike Light series is known for its powerful output and smart mode settings, enhancing visibility and safety. The ALLTY Bike Front & Helmet Light, awarded the Reddot award in 2019, is another notable product for its compact size and powerful function. Additionally, the RN Bike Front & Helmet Light is ideal for long-distance road cycling. For e-bike enthusiasts, the MJ Ebike Lights and ME Ebike Lights are designed to connect with popular e-bike power systems like Shimano and Bosch.

Magicshine.us offers a refund policy that allows customers to initiate a refund within 48 hours after placing the order. The policy supports returns within 7 days of receiving the package, provided the item is in the same condition as received, unworn or unused, with tags, and in its original packaging. For approved returns, the refund will be processed to the original payment method used for the purchase. The refund amount typically appears in the account within ten business days, but it can take up to 30 business days depending on the bank. Customers are responsible for their own shipping costs for returning items.

Magicshine.us has a return and refund policy that allows customers to initiate a refund within 48 hours after placing the order. The policy supports returns within 7 days of receiving the item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. Customers need to provide the receipt or proof of purchase for returns. If approved, refunds are processed to the original payment method. Shipping costs for returning items are the responsibility of the customer. As for the shipping policy, Magicshine.us offers free shipping on orders over $49.99 within the contiguous states of America, Canada, and Mexico. Orders are usually sent out within 48 hours after payment is received, and delivery times can range from 5-15 days, depending on local policies. The choice of transportation companies may vary based on geographical location.

Customer reviews for Magicshine.us show a mix of experiences. On Trustpilot, Magicshine has an average rating of 3.3 from 6 reviews. 67% of customers rated their experience as 5-star, praising the quality of products like the Magicshine EV 1700 light for its impressive illumination and well-designed light pattern. However, 33% rated it as 1-star, citing issues with customer service, such as lack of response to inquiries about product issues. Another review highlighted problems with a tail bike light's battery life and the company's failure to address the concern. Despite these mixed reviews, some customers have had positive experiences, noting quick shipping and responsive service for issues with products. Trustpilot for Magicshine UK reflects a great rating of 3.9 from 46 reviews, with similar sentiments of satisfaction with product quality but some dissatisfaction with customer service and product durability.